HOURS OF OPERATION MONDAY- THURSDAY 7:30AM - 4:00PM CST
Orders placed at 3PM or after will not be fullfilled until next business day!
SECTION 1 - TRANSACTIONAL INFORMATION
What do you do with my information?
When you purchase something from our stor
e, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
How do I withdraw my consent?
You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at:
521 Industrial Blvd. Wills Point, TX 75169.
Do you disclose my information?
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shift4Shop. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through 3dcart's data storage, databases and the general Shift4Shop application. As such, your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, 3dcart stores your credit card data. The store data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shift4Shop's Terms of Service here or Privacy Statement here.
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
- session_id, unique token, sessional, Allows Shift4Shop to store information about your session (referrer, landing page, etc).
-Shift4Shop_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits.
-Shift4Shop_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
-cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
-secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us @ [email protected] or by mail @ 521 Industrial Blvd Wills Point, TX 75169.
Please note that transit times are from UPS and follow UPS guidelines, and that "Day" refers to business days when UPS is operating only.
Any shipments that are not received by the guaranteed time will be refunded by shipping cost only, not for product. We are closed in observance of the following holidays: Labor Day, Thanksgiving,the day after Thanksgiving, Christmas Eve, Christmas and New Year's Day. Any orders placed with us on those days will be shipped out the following business day. If you need further clarification on the estimated shipment and delivery times of a product, please call us at 430-540-3400.
Our shipping methods include USPS, UPS & UPS LTL Freight.
Free Shipping and Economy Standard Ground
Free shipping is available only during sales/ through promotional emails. Free shipping promotions/sales/offers are only valid for orders being shipped to the 48 contiguous Unites States. When you choose the " Economy Standard Ground" option or participate in a "Free Shipping" promotion/sale, your order will be sent to you at the cheapest cost to us. Shipping time frames for these methods are anywhere from 2 to 7 business days once they leave our facility. The vast majority of orders ship within 1 business day, but delays do occur for items that do not have sufficient inventory stock to fulfill your requested quantity ordered, and orders placed during global pandemics for those rare exceptions could take up to 7 calendar days. We do offer expedited options at an additional cost, and those will be presented to you during checkout. We feel that our product prices and shipping rates are very competitive compared to the rest of the industry. We cannot bill shipping to UPS Account numbers, the shipping charge must be paid up front.