HOURS OF OPERATION MONDAY- THURSDAY 7:30AM - 4:30PM CST
FRIDAY 7:30AM-4:30PM
Orders placed at 2PM or after will not be fulfilled until next business day!
SECTION 1 -
TRANSACTIONAL INFORMATION
What do you do with my information?
When you purchase something from our stor
e, as
part of the buying and selling process, we collect the personal information you
give us such as your name, address and email address.
When you browse our store, we also
automatically receive your computer Internet protocol (IP) address in order to
provide us with information that helps us learn about your browser and
operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and
other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
How do I withdraw my consent?
You may withdraw your consent for us to
contact you, for the continued collection, use or disclosure of your
information, at any time, by contacting us at [email protected] or
mailing us at:
521 Industrial Blvd. Wills Point, TX 75169.
SECTION 3 – DISCLOSURE
Do you disclose my information?
We may disclose your personal information if
we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - Shift4Shop
Our store is hosted on Shift4Shop. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through 3dcart's data storage, databases and the general Shift4Shop application. As such, your data is stored on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to
complete your purchase, 3dcart stores your credit card data. The store data is
encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to
complete your purchase transaction. After that is complete, your purchase
transaction information is deleted. All direct payment gateways adhere to the
standards set by PCI-DSS as managed by the PCI Security Standards Council,
which is a joint effort of brands like Visa, MasterCard, American Express
and Discover. PCI-DSS requirements help ensure the secure handling of credit
card information by our store and its service providers. For more insight, you
may also want to read Shift4Shop's Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service
providers, such as payment gateways and other payment transaction processors,
have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions. For these
providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled
by these providers. In particular, remember that certain providers may be
located in or have facilities that are located in a different jurisdiction than
either you or us. So if you elect to proceed with a transaction that
involves the services of a third-party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that
service provider or its facilities are located. As an example, if you are
located in Canada and your transaction is processed by a payment gateway
located in the United States, then your personal information used in
completing that transaction may be subject to disclosure under United States
legislation, including the Patriot Act.
Once you leave our store website or are
redirected to a third-party website or application, you are no longer governed
by this Privacy Policy or our website's Terms of Service.
Links:
When you click on links on our store, they may
direct you away from our site. We are not responsible for the content or
privacy practices of other sites and encourage you to read their privacy
statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
- session_id, unique token, sessional, Allows Shift4Shop to store information about your session (referrer, landing page, etc).
-Shift4Shop_visit, no data held, Persistent for 30 minutes from the last visit,
Used by our website provider's internal stats tracker to record the number of
visits.
-Shift4Shop_uniq, no data held, expires midnight (relative to the visitor) of the
next day, Counts the number of visits to a store by a single customer.
-cart, unique token, persistent for 2 weeks, Stores information about the
contents of your cart.
-secure_session_id, unique token, sessional storefront_digest, unique token,
indefinite If the shop has a password, this is used to determine if the current
visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us @ [email protected] or by mail @ 521 Industrial Blvd Wills Point, TX 75169.
SHIPPING
Please note that transit times
are from UPS and follow UPS guidelines, and that "Day" refers to
business days when UPS is operating only.
Any shipments that are not received by the guaranteed time will be refunded by shipping cost only, not for product. We are closed in observance of the following holidays: Labor Day, Thanksgiving,the day after Thanksgiving, Christmas Eve, Christmas and New Year's Day. Any orders placed with us on those days will be shipped out the following business day. If you need further clarification on the estimated shipment and delivery times of a product, please call us at 430-540-3400.
Shipping Methods
Our shipping methods include USPS, UPS & UPS LTL Freight.
Free Shipping and Economy Standard Ground
Free shipping is available only during sales/ through promotional emails. Free shipping promotions/sales/offers are only valid for orders being shipped to the 48 contiguous Unites States. When you choose the " Economy Standard Ground" option or participate in a "Free Shipping" promotion/sale, your order will be sent to you at the cheapest cost to us. Shipping time frames for these methods are anywhere from 2 to 7 business days once they leave our facility. The vast majority of orders ship within 1 business day, but delays do occur for items that do not have sufficient inventory stock to fulfill your requested quantity ordered, and orders placed during global pandemics for those rare exceptions could take up to 7 calendar days. We do offer expedited options at an additional cost, and those will be presented to you during checkout. We feel that our product prices and shipping rates are very competitive compared to the rest of the industry. We cannot bill shipping to UPS Account numbers, the shipping charge must be paid up front.