Brazostrailerparts.com will cover the return shipping costs only if the product you receive is defective or different from what you actually ordered. Our warranty for these parts is 3 months.
If you are returning a product for a refund and for a reason other than it being defective or different from what you actually ordered, you will be responsible for the return shipping costs and up to a 20% restocking fee.
We accept returns of products within 30 days of your order. Parts cannot be returned without a return receipt. Absolutely no returns are allowed on special orders. All items must be returned in the original undamaged packaging.
No returns are allowed after 30 days. For questions or clarifications, call us at 430-540-3400.